This Privacy Policy (hereinafter, the "PRIVACY POLICY") regulates, in general, the collection and processing by BELLEZÓN, S.L. (hereinafter, "BELLEZÓN") of the personal data that you provide us as a user of the websites accessible through the domain name https://www.bellezon-care.com (hereinafter, "WEB")), including blog services, shop services or any other functionality that is available through the WEBSITE at any time. All this without prejudice to the specific provisions established in certain sections, forms or services available on the WEBSITE in order to provide you with the relevant information and, where appropriate, obtain your consent.
BELLEZÓN reserves the right to modify the PRIVACY POLICY to adapt it to new legislation, jurisprudence and/or administrative developments, as well as to the practices that it develops at any time through the WEBSITE, taking into account your rights and interests at all times.
In any case, BELLEZÓN will provide you with the appropriate technical resources so that you can access the PRIVACY POLICY in order to duly comply with the information obligations that we are required to observe in accordance with the applicable regulations on data protection.
1. Who is responsible for the processing of your data?
The data controller is BELLEZÓN.
For any question related to the PRIVACY POLICY and/or the processing of your personal data, you can contact us through the email address contacto@bellezon-group.com.
2. How did we obtain your data?
The data that we process at BELLEZÓN has been obtained from you, through (i) the different forms that you fill in while browsing the WEBSITE (e.g. registration as a user of the WEBSITE, contact forms, forms relating to problem solving, etc.); or (ii) by sending an inquiry email.
In the event that the personal data provided belongs to a third party, you guarantee that you have informed said third party of the PRIVACY POLICY and have obtained their authorisation to provide their data to BELLEZÓN for the purposes indicated below.
In addition, we inform you of the possible processing of your social network data through the profiles that BELLEZÓN maintains available on each social network in which it is present, all under the terms and conditions established in each social network.
3. What type of data do we process?
The data that we process at BELLEZÓN are those that you have provided us with through the appropriate forms that we use to formalise our contact with you and/or by email, as well as those that, where appropriate, we obtain through the BELLEZÓN profiles on the social networks in which we are present.
In particular, at BELLEZÓN we process the following categories of data, depending on the use you make of the WEBSITE:
- Identification and contact
data - Identification codes and codes as a registered user of the WEBSITE
- Internet
browsing data - Personal characteristics data (in the case of requests for the BELLEZÓN service in which you participate voluntarily)
4. For what purpose do we process your data and under what law?
The processing of your personal data pursues the following purposes:
- To manage and process your registration as a user, when possible, as well as each of the services requested by you.
- To process and manage the request for information, suggestions, complaints or claims that you make through the WEBSITE or email.
- To process and manage the contracting and provision of services that, where appropriate, you formalise with BELLEZÓN through the WEBSITE.
- To send you by different means, including electronic, commercial and advertising communications from BELLEZÓN, regarding products, services, offers, promotions and any other relevant information, provided that you have consented to it.
El tratamiento de tus datos personales por parte de BELLEZÓN, conforme a la normativa aplicable, se basa en tu consentimiento, otorgado en el momento de la captación de los datos personales que nos facilitas voluntariamente a través de los mecanismos habilitados al efecto en la WEB.
Te recordamos que, en cualquier momento, puedes revocar tu consentimiento libremente y de forma gratuita, en los términos que se indican en el Apartado 9 siguiente.
5. ¿A quién comunicamos tus datos?
Te informamos de que tus datos personales podrán ser comunicados a Organismos y Administraciones Públicas a las que, en tu caso, BELLEZÓN tenga obligación legal de comunicar tus datos.
Por otra parte, te comunicamos que BELLEZÓN utiliza los servicios de terceras entidades (Encargados de Tratamiento) ubicadas en Alemania para gestionar el envío de las comunicaciones comerciales electrónicas, por lo que los datos de contacto de los destinatarios de tales comunicaciones serán objeto de transferencia internacional de datos amparada por la existencia de una Decisión de Adecuación de la Comisión Europea. Al margen de lo antedicho, no está previsto que se realicen cualesquiera otras transferencias internacionales de tus datos...
6. ¿Por cuánto tiempo conservaremos tus datos?
Con carácter general, los datos personales serán conservados en tanto no revoques tu consentimiento al tratamiento o solicites su supresión, así como el tiempo necesario para cumplir las obligaciones legales que BELLEZÓN debe observar.
En todo caso, te informamos de que BELLEZÓN tiene establecidas políticas internas de depuración de datos destinadas a controlar los plazos de conservación de los datos personales que obren en su poder, por lo que éstos podrán ser cancelados cuando dejen de ser necesarios y/o adecuados para la finalidad para la que hubieran sido recabados.
En particular, se hace constar lo siguiente:
- In order to manage and process your registration as a user, the data will be kept for as long as the relationship is maintained and if not for 5 years.
- In order to process and manage requests for information, suggestions, complaints or claims through the WEBSITE, the data will be kept for as long as the relationship is maintained and if not for 5 years.
- In order to process and manage the contracting and provision of services through the WEBSITE, the data will be kept for as long as the relationship is maintained and if not for 5 years.
- In order to send you commercial communications, the data will be kept for as long as the relationship is maintained and if not for 5 years.
7. Third-Party Services
In general, the third-party vendors we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how these providers will handle your personal information.
In particular, please remember that certain providers may be located or have facilities located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction involving the services of a third-party service provider, then your information may be subject to the laws of the jurisdictions in which that service provider or its facilities are located.
The WEBSITE is protected by reCAPTCHA and Google's Privacy Policy and Terms of Service apply.
The WEBSITE uses various methods such as VISA, MASTERCARD, etc. as a form of payment and the corresponding Privacy Policies of each one and their Terms of Service apply.
8. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional standards generally accepted in the industry.
9. What are your rights?
The applicable data protection regulations grant you a series of rights relating to your personal data that you can exercise during the processing of your personal data. These rights are as follows:
- Access to your data: you have the right to access your data to know what personal data concerning you we are processing.
- Request the rectification or deletion of your data: in certain circumstances, you have the right to rectify inaccurate personal data concerning you that is processed by us or even to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request the limitation of the processing of your data: in certain circumstances, you have the right to request the limitation of the processing of your data, in which case we inform you that we will only keep them for the exercise or defence of claims as provided for in the applicable regulations on data protection.
- To the portability of your data: in certain circumstances, you have the right to receive the personal data concerning you, and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
- Object to the processing of your data: in certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data, in which case, we would stop processing them unless, for compelling legitimate reasons, or the exercise or defence of possible claims, they must be retained.
You also have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
You may exercise these rights by written request by email to the following address: contacto@bellezon-group.com.
Finally, we would like to inform you that you can file a complaint with the competent Supervisory Authority (in Spain, the Spanish Data Protection Agency), especially when you have not obtained satisfaction in the exercise of your rights. You can contact the Authority through its website: www.agpd.es